Privacy policy

Effective Date: April 9, 2026

PLIXOVA ("we," "us," or "our"), operated by JBLG Enterprise LLC, respects your privacy. This Privacy Policy explains what information we collect when you visit plixova.com, how we use it, and the choices you have.

Information We Collect

Information you provide directly. When you place an order, create an account, contact support, or sign up for our emails, we collect information such as your name, email address, shipping and billing address, phone number, and payment information.

Information collected automatically. When you browse our site, we automatically receive certain information about your device, including your IP address, browser type, time zone, and cookies installed on your device. As you browse, we collect information about the pages you view, the products you look at, and how you interact with the site.

How We Use Your Information

We use the information we collect to fulfill and ship your orders, process payments, send order confirmations and shipping updates, respond to support requests, screen orders for potential risk or fraud, improve our website and products, and — when in line with the preferences you have shared with us — send you marketing emails about our products and offers.

Sharing Your Information

We share your information with trusted third parties only as needed to run our store: Shopify (which powers our online store), payment processors, shipping carriers and fulfillment partners, email service providers, and analytics and advertising platforms (such as Google and Meta). We do not sell your personal information to third parties for money. We may also disclose information to comply with applicable laws or lawful requests.

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect site functionality.

Marketing Communications

You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us at support@plixova.com. You will still receive transactional emails about your orders.

Your Privacy Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses of your information. Residents of certain U.S. states (including California) have additional rights under state privacy laws. To exercise any of these rights, email us at support@plixova.com and we will respond within the timeframe required by applicable law.

Data Retention

We keep your order information for our records unless and until you ask us to delete it, subject to legal and tax record-keeping requirements.

Children's Privacy

Our site is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The updated version will be posted on this page with a revised effective date.

Contact Us

Questions about this policy or your data? Email us at support@plixova.com.
PLIXOVA is operated by JBLG Enterprise LLC.